FAQ
1. Are COCOCHOCO products safe?
Yes, COCOCHOCO products are in accordance with the Cosmetics Directive of the EU 76/768/EEC and safety requirements of the American FDA.
2. What do I need for application?
You need COCOCHOCO cleaning shampoo, COCOCHOCO Brazilian keratin, brush to apply the dye, narrow comb, hair dryer and hair straightener with the temperature setting of 220°C.
3. Is it possible to apply Brazilian keratin to chemically treated hair (dyed, streaked, permed, etc.)?
Yes
4. It is possible to apply Brazilian keratin immediately after dyeing (streaking) hair?
Yes, we recommend application after dyeing - for a better result.
5. How long after the application of Brazilian keratin can I dye (streak) my hair again?
We recommend 2 weeks after application.
6. Is it possible to dye my hair and apply Brazilian keratin simultaneously?
Yes, but always dye your hair first.
7. When can I wash my hair after the application of Brazilian keratin?
72 hours.
8. Can I use a steam iron for the application of Brazilian keratin?
Absolutely not. Using the steam iron would wash keratin away from your hair.
9. What shampoo can I use after applying Brazilian keratin?
We strongly recommend using shampoos and conditioners of the COCOCHOCO brand, as they have been specially developed for the hair treated by our keratin and among others prevent keratin to be wash out of the hair.
10. What to do if the hair gets wet in the first 3 days after application?
Dry your hair immediately.
11. Is it possible to use styling products in the first 3 days after the application of Brazilian keratin?
It is not recommended.
12. Can I have my hair in a tail or bun?
For better results, we recommend no sooner than 3 days after application
13. Is it possible to use Brazilian keratin for never dyed or otherwise chemically treated hair?
Yes, but the application will not last as long as on the dyed or chemically treated hair.
14. How long can Brazilian keratin last on my hair?
3-4 months.
15. Is it possible to use Brazilian keratin during pregnancy or breastfeeding?
It is not recommended.
16. Is it possible to use Brazilian keratin on children's hair?
Yes, we recommend it for children from the age of 12.
17. When can I reuse Brazilian keratin?
The application lasts for 3-4 months, but you can use it any time as necessary.
The most common reason why the result of an application is not as expected
- keratin may not have any effect if the client has fluctuating hormones (for various reasons)
- especially in the summer months on hot days, the client's head may be sweating in the first three days after the application, therefore the hair gets wet and the process is disrupted. The customer may not even notice it, even if she is careful. Similarly, of course, when sweating not only in summer.
- problem with the straightener, when it may show the desired temperature, but the actual temperature is lower and therefore the keratin is not applied sufficiently.
- not using our aftercare products - clients often think that if they have an expensive shampoo from another brand it will be compatible with our keratin treatment.
- in approximately 2% of women, keratin will never have any effect, which can be caused by individual problems (minor dysfunctions in the functioning of their body compared to the standard, illness, etc.)
- using a clarifying shampoo before application from another brand - not all shampoos do exactly what our clarifying shampoo does to prepare the hair for application
- not shaking the keratin bottle before each application
- using keratin from a bottle opened more than 12 months ago or from a bottle that has not been stored properly.